Spirit Airlines Wheelchair Assistance

Traveling with mobility needs? Don’t panic, as Spirit Airlines features a dedicated Wheelchair Assistance program to assist you throughout the journey. This policy is a reliable partner and makes air travel accessible for all.

Passengers can opt for the airline’s wheelchair assistance either online or offline and say hello to seamless journeys. Be mindful of the deadlines and reach the airport on time. Scroll down and understand the process to avoid any unpleasant surprises.

What are the Guidelines for Spirit Airlines Wheelchair Assistance?

If your itinerary includes a guest with a disability, fret not and request Spirit wheelchair assistance for a smooth ride. Let’s walk through the guidelines involved in the process and make necessary arrangements beforehand.

• Travelers can request wheelchair assistance online, via phone, or at the airport.
• It’s advised to schedule the wheelchair services in advance so that airlines can make necessary preparations for you.
• The wheelchair or other assistive device must go as checked baggage on the same flight as the guest who uses the device; otherwise, the guest must request the stowage of his collapsible wheelchair in the aircraft cabin.
• Those requesting wheelchair assistance from Spirit Airlines must visit the airport at least two (2) hours before the domestic flight departure and three (3) before the international flight takes off.
• At the time of check-in, electric-powered wheelchairs must have cables disconnected and terminals protected against electrical shortages.
• Passengers traveling with wheelchair assistance must check in at the departure gate at least 45 minutes before the scheduled departure.
• It’s mandatory to remove the battery if the wheelchair cannot be stowed in an upright manner.
• Once the guest’s manual folding wheelchair is accepted for accommodation in the passenger cabin, Spirit may accept one more manual folding wheelchair as long as no other guests are displaced.
• If you require curbside assistance outside of your terminal, you must have a family member at the ticket counter or with the service provider.
• In addition to airport assistance, Spirit Airlines offers aisle and onboard wheelchair assistance to ensure a comfortable experience in the sky.
• If you request wheelchair assistance, the airline’s agents will guide you with the check-in, dropping off your checked baggage, or through the restroom or restaurant.

How to Add Wheelchair Assistance to Your Spirit Bookings?

Wondering how to add wheelchair assistance in Spirit? You can request this service through one of the following options. Scroll down and keep tabs on the instructions.

Via Official Website

Are you a tech-savvy traveler? Why not use the Spirit Airlines official site to get handicap assistance?

• Go to the official site Spirit Airlines.
• Cisit the My Trips section.
• Enter your Last Name and Confirmation Code.
• Tap the Continue button to access your booking details.
• Scroll down to the Passenger Section and click “Add” under the Additional Info tab.
• Select the type of wheelchair assistance needed, and click Submit to save changes.

Over the Phone

In addition to the official site, you can also reach out to Spirit Customer Service Number to request this service.

• Call or text the airline’s executive at 855-728-3555.
• Connect to the IVR menu.
• Select your preferred language.
• Choose the right prompt to connect with the Spirit Airlines customer support agent.
• Ask the agent about the wheelchair availability and submit the important details to request assistance.

Can I Request Wheelchair Assistance at the Airport?

Sure, you can. If you experience a sudden requirement for a wheelchair at the airport or on the flight and are wondering how do I get a wheelchair assistance at the airport, follow the instructions below and learn the process beforehand.

• Guest requiring the wheelchair service must check in at least 90 minutes before the departure.
• Head to the Spirit ticket counter and connect to the airline’s team member or wheelchair service provider.
• The executive will offer the airport wheelchair assistance within 20 minutes of your request.

What Type of Wheelchair Assistance is Offered by Spirit Airlines?

The airline offers multiple types of wheelchair assistance to ensure a smooth and hassle-free travel experience. To meet your specific needs, understand the type of assistance offered by the airline. Let’s have a look.

At the Airport

• The pre-boarding wheelchair assistance service ensures the process is smoother for individuals with limited mobility.
• The staff will assist you with the following:
• Printing your boarding pass
• Taking you to the restroom/ restaurant on the way to your gate
• Going through TSA
• Dropping off your checked baggage, if required

At the Gate

• Once you reach the gate, the airline’s staff will keep tabs on you every 30 minutes.
• They also help passengers with limited mobility to board before other Guests if requested.
• Finally, Spirit representatives will help you if the gate changes. Please alert the team members via spirit.com/help, and they will be there for you.

Once Onboard

• The best part about requesting Spirit Wheelchair Assistance is that the flight attendants won’t leave you unattended on the plane.
• They can use an onboard wheelchair if they need help with a lavatory.

Upon arriving at your destination

• Finally, passengers with limited mobility must remain on the plane until other guests deplane.
• Alert a flight attendant and request handicap assistance to deplane.
• The airline’s staff will start assisting after the last guest deplanes.
• They will also help you with the baggage claim and curb in front of the airline’s terminal.

The Bottom Line

Are you ready to travel above the clouds without leaving your near and dear ones behind? Opt for Spirit Airlines wheelchair assistance and bid farewell to worries. With the airline’s special assistance, every flyer can cross horizons without discomfort or mobility challenges. Do you need assistance regarding the program? Contact the airline’s customer representative and settle your doubts in no time.

Frequently Asked Questions